Withdrawal Limits
You can withdraw up to EUR 50,000 (or equivalent in another currency) within a 24-hour period.
For larger amounts, please contact our Support Chat to request a higher limit. We’ll review your request and provide further instructions.
Initiating a Withdrawal
Log in to Your Account.
Select a Withdrawal Method and follow the steps provided.
Submit Your Request.
Once submitted, we’ll process your withdrawal and transfer the funds to your selected account. You’ll receive a confirmation email when the transaction is complete.
Checking Your Withdrawal Status
To check the progress of your withdrawal:
Go to My Account > Transactions > Withdrawals.
You’ll see the status of your transaction here, including any pending actions.
If you wish to cancel your withdrawal, you can do so in the same section by selecting the withdrawal and clicking Cancel.
When Will You Receive Your Funds?
The time it takes for the funds to arrive in your account depends on the withdrawal method you’ve selected. When you initiate a withdrawal, the estimated processing time will be displayed.
This information is shown before you confirm the transaction, so you’ll know exactly how long it should take. If you don’t see the funds within the expected time frame, feel free to contact our Customer Support Team for assistance.
Additional Information
For more details on our withdrawal policy, please review Rule 3.8.2 in our Terms and Conditions.
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