Unlocking the full potential of your gaming experience is just a few clicks away. Our platform offers a variety of bonuses and rewards to enhance your play. Whether you're looking to boost your balance with deposit bonuses, enjoy free spins, or take advantage of special offers, this guide will show you how to claim and activate all the available rewards. All bonuses are issued automatically as part of our rewards system based on your account activity and eligibility. Follow the steps below to make the most of your bonuses and elevate your game!
Bonuses are awarded based on periodic reviews by our dedicated team. Eligibility is determined automatically through an assessment of your account activity, such as wagering, deposits, and loyalty level. If you're eligible for a bonus, it will automatically appear in your My Rewards section without you having to contact support.
How to claim deposit bonuses
You can claim different bonuses in the personal My Reward section. For claiming bonuses, you can use your current balance or you can make a new deposit. You can find all the available bonuses in the “Activate Bonuses” section. To check if you are eligible for a bonus or have received one, follow these steps:
Log in to your account.
Navigate to the My Rewards section, where all bonuses are displayed if they are available.
Ensure that your marketing preferences enable notifications (email or SMS) to receive special promotional offers.
What are the rewards
You will find all the possible rewards in your personal My Rewards page. From there you can activate bonuses and claim new rewards (E.g. Free spins, Cashback, Rakeback, Free Bets etc.)Loyalty bonuses and special offers are discretionary and based on your account activity. These are periodically assessed and, if eligible, will be credited directly to your rewards. To ensure you do not miss out on any special offers, regularly check your My Rewards section and keep your email and SMS promotional notifications active to receive updates.
Categories of bonuses you may receive include Loyalty Bonuses, Sports Bonuses, Casino Bonuses, and Free Spins, all tailored to enhance your gaming experience.
Activating Free Spins Bonuses
To activate free spins in the app, follow these steps:
Navigate to the My Rewards section within the app.
From the list of available rewards, locate the free spins option.
Select the slot for which you intend to use your free spins. This will apply your bonus spins to the chosen slot.
Activating Casino Bonuses
For casino-related bonuses, activation involves these steps:
Ensure your account has a sufficient balance before proceeding.
Visit the My Rewards section in the app.
Activate the bonus before placing any bets—this is vital as wagering beforehand may void the bonus eligibility.
How to activate bonus code
Have you received a bonus code? You can activate it by filling out the “Have bonus code” section. After you have filled out the code, press submit and you will find the bonus available in the Claimable / Activate Bonus section.The registration bonus can also be claimed in your My Rewards section once it has been credited.
Common Bonus Queries
Can I request a manual bonus from support?
Support cannot manually credit bonuses. All bonuses are issued automatically as part of the rewards system. Keep your account active and aligned with promotional campaigns to increase your chances of eligibility.
What if I don't see any bonuses in my account?
Bonuses are credited based on eligibility. If you are not seeing bonuses under My Rewards, it may mean you are not currently eligible. Marketing teams conduct periodic reviews, and bonuses will be automatically credited if you qualify. If you still cannot see any bonuses despite eligibility, try refreshing the rewards page or clearing your browser cache and cookies. These steps can resolve potential display issues and ensure all available bonuses are visible.
Additionally, you may visit the Promotions page on the website to check for currently active bonus campaigns and offers.
Accessing Bonus Wallet on Mobile
If the bonus wallet isn’t visible on your mobile interface:
Open the Balance Overview section in the app.
Refresh the app's website or clear your browser cache and cookies if the issue persists.
To maximize your chances of receiving bonuses, ensure your account is active and your marketing preferences are up-to-date. This will allow you to receive notifications about special promotions and eligible bonuses. For more detailed information about wagering contributions and how they impact bonuses, refer to the Wagering Contribution Overview on our website.
If you have any further questions about our platform or services, feel free to contact our customer support team at any time. Please note that support cannot manually issue or modify bonuses as these are managed by our automated system.